Have questions about our Gunpla kits, tools, shipping, or? Contact us — our customer service team based in the Netherlands is ready to help. You can reach us by email or through the contact form on our site; we aim to respond within one business day. For order updates, please include your order number in the message. If you prefer phone support, call during business hours listed on our site. We also welcome feedback, wholesale inquiries, and collaboration proposals — we’ll get back to you promptly and clearly..